Better Business Bureau
Start With Trust
in Northeast Florida
For Consumers
BBB Reliability Report for
Mercedes Homes Inc
This is not a BBB accredited business.
Find out more about this business:
Reported on Tuesday, February 9, 2010 9:36 PM
BBB Accreditation
Back To TopThis business has not been accredited by BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Rating
Back To TopBased on BBB files, this business has a BBB Rating of A
Business Contact and Profile
Back To TopName: |
Mercedes Homes Inc |
Phone: |
(904) 538-0102 |
Address: |
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Business Category: |
Home Builders |
BBB file opened: |
July 09, 1992 |
Business started: |
January 1984 |
Business started locally: |
January 1984 |
Primary Contact: |
Brian Dussalt (Production and Customer Service Manager) |
Complaint Contact: |
Brian Dussalt (Production and Customer Service Manager) |
Other Contacts: |
Mr. Dave Caputo (Division President) |
Licensing
Back To TopThis company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Customer Complaint History
Back To Top
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 7
in the last 12 months: 1
| Complaints Concerned: | ||||||||
| Product Quality (2 complaints) | ||||||||
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| Guarantee or Warranty Issues (2 complaints) | ||||||||
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| Repair Issues (3 complaints) | ||||||||
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Government Actions
Back To TopThe BBB has no information regarding Government Actions at this time.
Advertising Review
Back To TopThe BBB has no information regarding Ad Reviews at this time.
Additional Information
Back To TopOn February 2, 2009, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 09-11191-PGH. This permits the company to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Florida Southern District Court CM/ECF, 1515 N. Flagler Dr. Room 801, West Palm Beach, FL, 33401 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by June 29, 2009.
As a matter of policy, the BBB does not endorse any product, service or business.
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.
BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.
ID: 8000047
Report as of: 2/9/2010 9:36 PM
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