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Reported on Tuesday, November 24, 2009 4:35 PM

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BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A

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(800) 797-6766
(352) 374-4488 (FAX)

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 4
    in the last 12 months: 1

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Effective 07/01/2002 Chapter 507 of Florida Statutes provides for regulation of the INTRASTATE moving household goods. In part the law provides for the following: A. Movers must register annually with the Department of Agriculture and Consumer Services and all contracts must contain their registration number. B. A limitation on the release of a movers liability for the value of a shippers good at a rate not less than 60 cents per pound per article. This limitation of liability shall be disclosed to the shipper in writing at the time the estimate or contract for services is executed and prior to the provision of any services. The disclosure shall also inform the shipper of the opportunity to reject or select additional valuation, including the cost and coverage of such additional valuation. C. Prior to providing any services, a contract and estimate must be provided to a prospective shipper in writing and must be signed and dated by both the shipper and the mover. D. A mover shall accept a minimum of two of the three following forms of payment: 1. Cash (includes cashiers check, money order or travelers check) 2. Valid personal check 3. Valid credit card, including but not limited to MasterCard or Visa. E. A mover must relinquish household goods to a shipper and place the goods inside a shippers dwelling unless the shipper has not rendered payment in the amount specified in the written contract of estimate signed and dated by the shipper. A mover may not refuse to relinquish prescription medicines and goods for use by children, including children's furniture, clothing or toys, under any circumstances. F. A mover may not refuse to relinquish goods to a shipper for fail to place the goods inside a shippers dwelling based on the movers refusal to accept an acceptable form of payment. G. The refusal of a mover to comply with an order from a law enforcement officer to relinquish a shipper's household goods after the officer determines that the shipper has tendered payment of the amount of a written estimate or contract, or after the officer determines that the mover did not produce a signed estimate or contract upon which demand is being made for payment, is a FELONY of the third degree and punishable by a prison term not to exceed five (5) years and a fine of not more than $10,000. A mover's compliance with an order for a law enforcement officer to relinquish goods to a shipper is not a waiver or finding of fact regarding any right to seek further payment from the shipper A complete copy of this Statute can be accessed at www.leg.state.us/statutes/index.cfm.

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BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

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If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 2443
Report as of: 11/24/2009 4:35 PM

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