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Reported on Tuesday, February 9, 2010 9:30 PM

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This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Based on BBB files, this business has a BBB Rating of A

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PO Box 2167, Jacksonville, FL 32232, Duval County
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(800) 669-9721
(904) 281-6430

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB
    in the last 36 months: 174
    in the last 12 months: 81

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

MORTGAGE CHOICES
You've found the house of your dreams and now all you need is a loan. With dozens of competing lenders and mortgages to choose from, you may think that today's home loan market is very confusing. The challenge is to match the mortgage to your personal situations Though many mortgage choices are available, they all fall into two categories: fixed, in which the interest rate and sometimes the payments do not vary, and adjustable/variable, in which they do. There are also a number of "creative financing" alternatives that can be combined with either fixed or adjustable rate mortgages including shared appreciation, wraparounds, assumable loans, seller financing, "convertible" mortgages and/or buy-downs

For years the fixed rate mortgage (FRM) was the most popular choice among home buyers and sellers. The advantage is that neither the interest rate nor the monthly payment changes. FRMs are no longer limited to 30 years. Other variations include 10, 15 and 20 year maturity periods, which can save you a substantial amount of money, and bi-monthly and bi-weekly mortgages, which will shorten the term of your loan

An adjustable rate mortgage (ARM) is popular because of the lower initial interest rate, as compared to an often higher interest rate for fixed-rate financing. The lower interest rate makes it easier to qualify for a loan because less income is needed. In addition, the lower interest rate may allow you to borrow more money and purchase a larger or nicer home. ARM borrowers, generally, are not "locked-in" to high marketplace interest rates that may occur at the time they obtain their loans, since ARMs will decrease if rates decrease. Also, if you only expect to live in your house for three to five years, an ARM may be the best choice because the initial interest rates are lower. On the other hand, an ARM does not allow the borrower to anticipate precisely what mortgage costs will be over the life of the loan. At each adjustment period, your ARM interest rate and monthly payment may change. As a result, it may be difficult to plan your finances

The Better Business Bureau suggests you shop around. Check with financial institutions in your area to see which variations are offered and which fit within your spending plan, and check on the reliability of the mortgage lender before signing any contract.
9/6/2001

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ID: 1223
Report as of: 2/9/2010 9:30 PM

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