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The Better Business Bureau of Northeast Florida
About Us
The Better Business Bureau of Northeast Florida was founded in 1987 and is a not for profit membership association of business and professional firms. The Bureau is solely supported by dues from members. The Bureau seeks to protect the consuming public and the vitality of the free enterprise system by working to sustain ethical business practices in the marketplace.

The BBB is committed to the principle that fair and ethical business practices are good for both buyer and seller. We believe the vast majority of buyers and sellers are honest and responsible in their dealings with each other. The BBB collects and reports information to help prospective buyers make informed decisions; develops programs to encourage businesses to regulate their own advertising and selling practices; and serves as a neutral third party to help settle marketplace disputes.

This BBB serves 20 counties in Northeast Florida- Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Flagler, Gilchrist, Hamilton, Jefferson, Lafayette, Leon, Madison, Nassau, Putnam, St. Johns, Suwannee, Taylor & Union- and is based in Jacksonville at 4417 Beach Blvd. Tom Stephens is the current President & Chief Executive Officer and heads up a staff of 14. The Bureau is governed by a Board of Directors made up of business people from within the serviced area.
The Bureau's Mission
To promote and foster the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence.
Hours
Monday - Thursday 8:00 AM to 12:30 PM, and 1:15 PM to 4:30 PM
Friday 7:30 AM to 1:30 PM
Location
4417 Beach Blvd, Suite 202
Jacksonville, FL  32207
Telephone
Voice 904.721.2288   352.378.0406   800.940.1315
FAX 904.721.7373
Email
info@bbb.nefla.org
The Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc. Only those not for profit organizations that meet CBBB standards and are approved for membership in the CBBB are authorized to use the name Better Business Bureau.